You need:

  • PC or notebook
  • USB cable - micro type:
  • Station which is not sending or from which station you would like to create a Log file 
  • Battery from the station
  • PI Service Terminal program
    Link for PI Service Terminal download:
    PI Service Terminal
    For more information or help please read Download PI Service Terminal in our solutions.

Connecting to your computer

Connect the PC and the motherboard (PCB) with the USB cable.

Start the PI Service terminal program.

Click at "Save to Logfile". (red circle below)


 


As soon as you click at "Save to Logfile" the complete folder path including the file name is displayed in the status bar (red Square below).


Normally Log files are stored in the folder "Log_Files", which is created in the program's folder path. 

The date and time at this point are part of the file name, e.g. "logfile 2022_04_19 12:00:00.txt".




Connect the battery at the station (LEDs start to flash).

On "Serial port" select the correct COM used (1) see image below.

The Baud rate is set automatically (2) see image below.

Then click "Connect" (3) see image below.


At the first start up, the station makes a first communication with the server which can take up to 20 minutes.


Once the first communication with the server has been finished, we need the following information:


Please got into the MAIN MENU (press H) 

in the Main Menu

press
(1)     Print SYSTEM info  
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)
  
press
(L)    Print NB-IoT info 
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)

press
(3)    Print last raw data of data memory
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)
    
press
(4)    Print sensor configuration set
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)

press
(5)    Sensor testing
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)


press
(6)    Print all control registers of data memory
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)


press
(7)   Print dataFlash memory organization
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)


press
(C)  Sensor settings
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)


press 
(T)    Force data transmission
Wait until all informations are printed this can take some time and the go back to the MAIN MENU (press ESC)


Click at "Save to Logfile" and make sure "Timestamp" is ticked:

 


The folder where the log is saved is located at the bottom of the Terminal window:


Send the .txt to us via ticket system!


Then click "Disconnect" and you are finished (see image below)