Create Log file at NB-IoT Stations


You need:

  • PC or notebook
  • USB to Micro USB cable
  • Station which is not sending or from which station you would like to create a Log file 
  • Battery from the station
  • PI Service Terminal program
    Link for PI Service Terminal download:
    PI Service Terminal
    For more information or help please read Download PI Service Terminal in our solutions.


Please follow these instructions:


Connect the PC and the motherboard (PCB) with the USB cable.

Start the PI Service terminal program.

Click at "Save to Logfile". (red circle below)

 


As soon as you click at "Save to Logfile" the complete folder path including the file name is displayed in the status bar (red Square below).
Normally Log files are stored in the folder "Log_Files", which is created in the program's folder path. 

The date and time at this point are part of the file name, e.g. "logfile 2022_04_19 12:00:00.txt".



Connect the battery at the station (LEDs start to flash).

On "Serial port" select the correct COM used (1) see image below.

The Baud rate is set automatically (2) see image below.

Then click "Connect" (3) see image below.



The system starts and makes a connection to the server, this can take up to 20 minutes.

In this Log we see which APN the station is using to connect. 

We need following informations:

Please got into the MAIN MENU (press H) 

in the Main Menü 

press
(1)     Print SYSTEM info  
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)
  
press
(L)    Print NB-IoT info 
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)

press
(3)    Print last raw data of data memory
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)
    
press
(4)    Print sensor configuration set
Wait until all informations are printed and the go back to the MAIN MENU (press ESC)

press 
(T)    Force data transmission
Wait until all informations are printed this can take some time and the go back to the MAIN MENU (press ESC)


Click at "Save to Logfile" again and you Lockfile is stored automatically in the folder "Log_Files" as TEXT (.txt).

 


Send the .txt to us via ticket system!


Then click "Disconnect" and you are finished (see image below)